Customer Service

At Courier.ie, we understand that exceptional customer service is just as important as speedy deliveries. We’re committed to providing you with a smooth and hassle-free experience, from quote to delivery. This page offers a variety of resources to answer your questions and address any concerns you might have.

Frequently Asked Questions (FAQs):

Browse through our comprehensive FAQ section to find answers to common inquiries about shipping, tracking, deliveries, claims, and more. Our FAQs are categorized for easy navigation, and the search bar allows you to find specific topics quickly.

Live Chat Support:

Need immediate assistance? Our friendly customer service representatives are available for live chat during business hours Monday to Friday 9AM – 5PM and for 24/7, including bank holidays for premium services. Simply click the chat icon on our website and connect with a support agent to get real-time help.

Contact Us by Phone:

Prefer to speak with  someone directly? Call us at IRELAND: +353 1 267  8682    UK: (+44) 333 006 4326 to reach our customer service team. We’re here to assist you with your inquiries and ensure a satisfying resolution.

Email Us:

For non-urgent inquiries or detailed questions, feel free to send us an email at info/@/courier.ie. Our team will respond to your email as soon as possible, typically within 24 business hours.

Self-Service Tools:

Empower yourself with our user-friendly online tools:

• Get a Quote: Obtain instant quotes for your parcel deliveries by entering your origin, destination, and package details.
• Track Your Parcel: Monitor the progress of your shipment in real-time using our easy-to-use tracking tool. Simply enter your tracking number to view the location and estimated delivery date of your parcel.
• Manage Your Account: Registered users can access their account to view past shipments, manage delivery preferences, and update account information.

We Value Your Feedback:

At Courier.ie, we strive to continuously improve our services. We appreciate your feedback, both positive and negative. Let us know how we’re doing by leaving a review on our website or social media pages. Your comments and suggestions help us shape a better delivery experience for everyone.

Together, let’s make your parcel delivery experience smooth, efficient, and exceptional!